FAQs

Yes! We are authorized by..

 Shipping times vary based on your location. Generally, expect delivery within 7 days.

Certainly! Feel free to reach out to our team, and we’ll be happy to help you find products suited for your skin type.

Absolutely, we provide the convenience of Cash on Delivery for your orders. You can choose this option during the checkout process.

Our products are formulated with care, but we recommend doing a patch test before using on sensitive skin.

 Yes, we have special discounts for bulk orders. Please contact us for more information.

Once your order is shipped, you’ll receive a tracking number via email. Use it to track your order’s progress.

At the moment, we’re focused on providing our products within Pakistan. We hope to expand internationally in the future to serve customers worldwide.

We appreciate your understanding. While we can’t make changes to an order once it’s placed, you do have the option to cancel within 24 hours of ordering. Please feel free to contact us for assistance with the cancellation process.

Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.

Absolutely. We use secure payment gateways to protect your payment information.